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Knowledge Management in Customer Relationships      December 2002
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Steps to a Knowledge Management (KM) Implementation      November 2002
There has been a tremendous increase in attention towards the discipline of knowledge management and its benefits to organizations. Organizations
wanting to implement Knowledge Management look towards creating a working environment where knowledge and experience can easily be shared. The basic goal for any Knowledge Management System is simple and straightforward- to enable right information to flow to the right people at the right time with a consequence of helping them take quicker, more informed and effective decisions.
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Intranet Applications      October 2002
Intranets today include a spectrum of applications that are of use to
organizations. From the days of textual searches in stored documents to incorporating state of the art knowledge management systems, the intranet today reaches the heart of operations in all the areas of the enterprise's business.
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Intranet ROI      September 2002
Intranets have been arguably one of the most important and effective
technological discoveries to businesses since the advent of the Internet. While many companies agree and value the importance of an investment in to a corporate intranet in today's work environment, not many can manage to
quantify the value derived by its use. The primary reason for this is the fact
that an intranet and the operations it makes possible permeates so deep into the working of an organization and its business processes, that it is difficult to separate the technology from the business process and quantify it in isolation.
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Healthcare Information Center      August 2002

The pharmaceutical industry is labeled as a 'sunrise' industry, considered
recession proof' & is seen to be part of the 'knowledge' economy. Pharmaceutical companies' shareholders expect economic profits to
continue growing significantly. The pressure to perform is high in a highly regulated global market that keeps getting more & more competitive.
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Planning an Intranet Strategy      August 2002
An intranet by definition is a corporate communications and collaboration
platform that connects all the employees of an organization into a networked
system and enables quick access to information of processes, people and
products of the enterprise. In a more practical sense, it means many things to many people. To some companies it is an important email communication system that lets the employees communicate with
each other within an organization and share mails and documents.
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Online Collaboration      June 2002
Online collaboration has been a boon for multi-location companies. It provides you with all the facilities of a regular conference. Attendants
can see each other, deliver presentations, have discussions on
an issue or work on a report or design. Video conferencing has been existence for a long time now. It never created waves in the corporate community as it was expected to, but it silently crept into the day to day functioning of many organisations. Important meetings are still held face to face, with no hardware in between.
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Knowledge Management      May 2002
There is unlikely to be any other term of such importance that brings out so many varying definitions of what it stands for and creates confusion in many minds. When faced with making a business proposal for a KM initiative within their own organization, CIOs (Chief information officers) are unable to take decisions because of the difficulty of explaining KM concepts beyond initial definitions. Let's have a brief insight of KM, a survival ticket for dynamic organisations of tomorrow.
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Intranet Marketing      May 2002
Intranet is using Internet technologies within an organization to facilitate communication and access to information. It is basically a corporate information network. As such the effectiveness of the intranet lies in the technologies used, the content delivered and the participation levels of the employees among other things.
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Knowledge Management (KM) In Educational Institutions - Part I     April 2002
Knowledge Management is a buzzword that is making its presence felt in most organisations, big and small as today's businesses gear up to sift through and create knowledge from reams of data available, and generated advertently and inadvertently over the years. This knowledge will be hopefully translated into concrete action that can be taken to further the interests and impact effectively the growth of the organization.
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2003 Articles

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